Rug Cleaning

Restore Your Rug’s Freshness and Elegance

Our rug cleaning process is designed to provide a deep clean while preserving the integrity and extending the life of your rug. We use environmentally friendly and fabric-safe cleaning agents, ensuring the safety of your household and the durability of your rug.

Revive Your Rug’s Beauty and Softness

Your rug is a key part of your home, adding warmth, comfort, and style to your space. Over time, dirt, dust, allergens, and stains can dull its appearance and affect indoor air quality. Our professional rug cleaning service removes deep-seated grime and restores vibrant colors and softness. Enjoy a fresh, clean rug that enhances your home’s comfort and creates a healthier living environment.

Pre-Inspection

We begin by inspecting your rug to assess its condition, identify the type of fibres, check for any existing damage, and determine any specific treatment needs. This step helps us choose the most appropriate cleaning method.

Cleaning

We use a method suitable for the rug’s fibres, typically either hot water extraction or dry cleaning. Hot water extraction involves injecting hot water and cleaning solutions into the rug and then extracting them, which cleans deep within the fibres. Dry cleaning is used for more delicate rugs and involves using minimal moisture to prevent damage.

Dust Removal

Before the wet cleaning process begins, we remove dust and particulate matter from the rug. This is typically done with a high-grade vacuum or a specialised beating process, which ensures that the rug is free from loose dirt and debris that can affect the quality of the cleaning

Rinse and Extraction

The rug is thoroughly rinsed to remove any residue of the cleaning solution, which prevents re-soiling and helps maintain its texture and colour.

Pre-Treatment

Depending on the rug’s material and the type of stains present, we apply a pre-treatment solution that helps to break down the stains and prepare them for removal during the cleaning process.

Drying

Proper drying is crucial to prevent mould and mildew. We use professional drying techniques, which may include air movers, dehumidifiers, or a controlled drying environment, depending on the rug's specific requirements.

NCCA Trained

The NCCA establishes the highest standards within the carpet and upholstery cleaning industry. It provides training for members in order to achieve the above and keep members abreast of developments such as new chemicals, equipment, new fibres and materials to ensure that all members have the requisite skills and are covered by adequate public liability insurance.

NCCA Member

As members of the National Carpet Cleaners Association, we belong to a distinguished group that maintains the highest standards of professionalism and cleaning excellence. This accreditation ensures our commitment to industry best practices and continuous education.

DBS Checked

Your trust and peace of mind are our top priorities. We are DBS checked, ensuring a professional, reliable, and secure service for your home or business. You can feel confident knowing your carpets, upholstery, and mattresses are being cleaned by a vetted professional committed to the highest standards of care and integrity.

Fully Insured

At Refresh and Revive, we prioritize your trust and security. That’s why we are fully insured, including professional indemnity and public liability coverage, giving you complete peace of mind. Whether we’re cleaning your carpets, upholstery, or mattresses, you can rest assured that our services are backed by comprehensive protection. Your home or business is in safe hands with a professional committed to the highest standards of care, reliability, and integrity.

Experienced & Certified Technicians

Our team is highly trained and certified in carpet cleaning, ensuring a safe and effective clean for all carpet types.

Eco-Friendly Cleaning Solutions

We use only safe and eco-friendly cleaning products that are gentle on your carpets, family, and the environment.

Customer Satisfaction Guaranteed

We are confident in the quality of our service. If you're not happy with the results, we'll come back and reclean your carpets free of charge.

Flexible Scheduling

We understand your busy schedule. We offer flexible appointment times to accommodate your needs.

How often should I have my carpets professionally cleaned?

As a general rule, it's advisable to have your carpets professionally cleaned at least once a year. However, the specific frequency can vary based on several factors, including the amount of foot traffic, whether you have children or pets, and whether any household members have allergies. For households with pets or children, I recommend having your carpets cleaned every six months to maintain a clean and healthy environment. In homes with less traffic or no specific concerns like allergies or pets, a professional cleaning every 12 to 18 months should suffice. Regular professional cleaning not only keeps your carpets looking their best but also extends their lifespan by removing embedded dirt and debris that can damage the carpet fibres over time.
Is it necessary to move furniture before the cleaning process?

Yes, it is generally necessary to move furniture before the cleaning process to ensure a thorough cleaning. At Refresh and Revive, we ask that you remove small items and personal belongings from the areas to be cleaned beforehand. For larger items such as sofas, tables, and chairs, our team will assist in safely moving them to access the entire carpeted area. However, we do recommend that any very heavy or fragile items, such as pianos, large cabinets, and antique furniture, be moved ahead of our visit if possible. This helps to prevent any risk of damage during the cleaning process and ensures that we can clean the carpet comprehensively. If moving furniture is a concern for you, please let us know when booking your cleaning. We can discuss arrangements and provide specific advice or assistance to prepare your space for cleaning effectively and safely. Our goal is to make the carpet cleaning process as convenient and hassle-free for you as possible.
Are your cleaning products safe for children and pets?

Yes, at Refresh and Revive, the safety and health of your family and pets are paramount. We use only high-quality cleaning products that are safe for children and pets. These products are carefully selected to ensure they are effective at cleaning yet gentle enough not to harm delicate systems or cause allergic reactions. Our cleaning solutions are free from harsh chemicals and are mostly environmentally friendly, making them ideal for homes where children and pets are present. We understand the importance of maintaining a safe and healthy environment, so you can rest assured that our methods and products uphold the highest standards of safety. If you have specific concerns or require further information about the products we use, please do not hesitate to contact us. We are happy to discuss our processes and provide any reassurance you might need.
How long does the carpet cleaning process take?

The duration of the carpet cleaning process can vary depending on a few factors, such as the size of the area being cleaned, the condition of the carpets, and the specific cleaning method used. Typically, for an average-sized room (about 20 square metres), the cleaning process can take approximately 20 to 30 minutes. However, if the carpets are heavily soiled or require special treatments, such as stain removal or the application of protective treatments, the process may take longer. Additionally, it's essential to factor in drying time, which can vary depending on the ventilation and humidity levels but generally ranges from a few hours up to 24 hours for carpets to fully dry. At Refresh and Revive, we strive to ensure the process is as efficient and least disruptive as possible. We'll give you a more accurate time estimate when you book your service based on the specifics of your job. If you have a tight schedule, let us know, and we'll do our best to accommodate your needs.
Can your carpet cleaning service help with allergies and respiratory issues?

Yes, our carpet cleaning service at Refresh and Revive can significantly help with allergies and respiratory issues. Carpets can trap allergens such as dust mites, pet dander, pollen, and other particulates that can contribute to allergic reactions and respiratory problems. Our cleaning process effectively removes these allergens from your carpets, improving the air quality in your home. We use a hot water extraction method, commonly referred to as steam cleaning, which deeply penetrates carpet fibres to remove dirt and allergens. This method not only cleans the surface of the carpet but also extracts the allergens that have settled deep within the carpet, making it particularly effective for homes with allergy sufferers. Furthermore, we ensure that our cleaning products are hypoallergenic and free from harsh chemicals, which is essential for those with sensitivities and respiratory issues. Regular professional cleaning, recommended at least once a year or more frequently, depending on your circumstances, can make a significant difference in maintaining a healthier indoor environment. If anyone in your home suffers from allergies or respiratory conditions, please let us know, and we can tailor our service to meet your specific needs, ensuring a safer and more comfortable home environment.